Privacy Policy

Privacy Policy

Last updated: February 2025

TWINN Scents ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit twinnscents.com.

Information We Collect

Personal Information: When you make a purchase, we collect your name, email address, shipping address, billing address, and payment information.

Automatically Collected Information: We automatically collect certain information when you visit our site, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send marketing communications (with your consent)
  • Improve our website and products
  • Prevent fraud and enhance security

Information Sharing

We do not sell your personal information. We may share your information with:

  • Shipping carriers to deliver your orders
  • Payment processors to complete transactions
  • Service providers who assist our operations
  • Law enforcement when required by law

Data Security

We implement industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@twinnscents.com.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Contact Us

For privacy-related questions, contact us at:
Email: support@twinnscents.com